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Arabian Oriental Oils and Essence

Return Policy

 

Any claims for damaged items or discrepancies (missing items, wrong items, etc.) must be submitted to our Customer Care Department within five (5) business days after delivery. You must notify our Customer Care Department by e-mail and keep the packaging and the items involved in the claim at hand (even if they are broken). We will not be responsible for, nor issue a refund, if notified after five (5) business days.

NOTE: ANY OPEND PRODUCTS OR PRODUCT SEAL IS TAMPERED WITH WILL NOT BE REPLACED DUE TO HEALTH ISSUES IT CAN CAUSE AND FOR THE SAFTEY OF OUR CUSTOMERS.

NOTE: Return authorization is required. Email us at admin@perfumeir.com please include the following in the e-mail:
* Full name:
* Street Address:
* City:
* State:
* Zip Code:
* Country:
* Phone Number:
* E-mail Address
* Invoice#
* Products ordered

24-48 hours required to process return e-mail if all info is provided excluding all holidays and weekends and ETC.

We will direct you on what to do with your order in this process. 

Returns must be shipped directly to *S, E, F, INC AKA Perfumeir.com.Shipping cost is non-refundableunless we made an error. Retail store will not accept returned merchandise originated from *S, E, F, INC AKA Perfumeir.com orders.

All returns must be shipped back using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation).

Please allow up to 14 business days to process your return.

Please include the following information with your return package:
* Full name:
* Street Address:
* City:
* State:
* Zip Code:
* Country:
* Phone Number:
* E-mail Address:
* Original order confirmation no. or invoice no.:
* Return authorization code:
* Reason for return:
Please follow the instructions on our return form, included with your order, to ship back the merchandise. If you have any questions about returning merchandise, please e-mail us at: admin@perfumeir.com



Merchandise must be shipped to the following address:
*S,E,F,INC
16225 W.Warren Ave
Detroit Mi 48228
U.S.A

 

   
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